Data protection

for the online shop www.tre-alpacas.de

Last updated: September 2026

1. General Information

This Privacy Policy explains in detail which personal data is collected and how it is used when you visit our online shop www.tre-alpacas.de. Personal data includes all information relating to an identifiable person, such as a name, address or email address. We strictly comply with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), in order to protect your privacy.

2. Data Controller

The party responsible for processing personal data on our website is:

  • Meidl Family | tre_alpacas
  • Am Kirchplatz 1, 97244 Gützingen
    Germany
  • Email: store@tre-alpacas.de
  • Phone: +49 (0) 172 276 86 38

3. Access Data (Server Log Files)

When you visit our website www.tre-alpacas.de, data relating to your access is automatically stored in so-called server log files. This data includes:

  • Browser type and version
  • Hostname of the accessing device
  • Date and time of access
  • Your IP address (possibly anonymised)

This data is collected pursuant to Art. 6(1)(f) GDPR in order to ensure the stable and secure operation of our website. This data cannot be directly attributed to specific individuals.

4. Cookies and Their Use

Our website uses cookies to improve the user experience and provide certain functions. Cookies are small text files stored on your device. Some cookies are necessary to ensure the technical operation of the website, for example for the shopping cart function, while others are used to analyse user behaviour.

  • Necessary cookies are stored pursuant to Art. 6(1)(f) GDPR because they are required for the functionality of the website.
  • Other cookies, for example those used to analyse your browsing behaviour, are only used with your consent.

You can configure your browser to notify you when cookies are being set and to allow them only in individual cases or to reject them altogether. Further information can be found in our Cookie Policy.

5. Web Analytics Tools and Advertising

We use web analytics tools on our website to better understand user behaviour and improve our services.

Social Media – Instagram Plugin

Our website www.tre-alpacas.de includes a plugin for the Instagram service, which allows our content to be shared directly on Instagram. To protect your data, this plugin is integrated in the form of a so-called “Shariff button”. A connection to Instagram’s servers is only established once you click the button.

Further information about Instagram’s privacy practices can be found here:
https://instagram.com/about/legal/privacy/

6. Storage Period and Deletion

Personal data is stored only for as long as necessary to fulfil the relevant purpose or as required by statutory retention periods. Data received through our contact form or in connection with orders will be deleted once processing has been completed, unless statutory retention obligations apply.

7. Your Rights

Under the GDPR, you have the right to:

  • obtain access to your stored personal data (Art. 15 GDPR),
  • request the rectification of inaccurate data (Art. 16 GDPR),
  • request the deletion of your data (Art. 17 GDPR),
  • request the restriction of processing (Art. 18 GDPR),
  • exercise your right to data portability (Art. 20 GDPR),
  • object to the processing of your data (Art. 21 GDPR).

You can exercise these rights at any time by emailing store@tre-alpacas.de.

8. Security Through SSL Encryption

Our website uses SSL or TLS encryption to protect your data during transmission. You can recognise an encrypted connection by the “https://” in the address bar and the padlock symbol in your browser.

9. Changes to This Privacy Policy

This Privacy Policy may be updated due to changes in the law or new features on our website. The current version will always be available on our website.